Полное руководство по pinco casino
Полное руководство по pinco casino
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The player from Germany is struggling to complete the KYC. The casino required proof of address, but those provided by the player haven’t been accepted. The issue was successfully resolved, the player received his funds.
We contacted the casino to clarify the required documents and verify the player's account. Shortly after, the casino resolved the issue and paid the player. The complaint was marked as resolved.
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The player's unable to verify himself as the casino is rejecting his documents. It has been resolved.
You should always make sure that you meet all regulatory requirements before playing in any selected casino.
After the complaint had been raised, the player reported having received her winnings without any communication via email. Consequently, we had marked the complaint as 'resolved'.
The casino had asked for additional credentials, which the player had provided. Despite this, the player had not received any response from the casino. We then had requested the casino to set a deadline for the refund. Finally, the player had informed us that the issue had been resolved successfully. We then had marked the complaint as 'resolved'.
There was no issues, everything was verified within 20 min, and received email from Gigadat confirming my cash out request, and they said they will process it the next business day, but later that day the money was deposited in my account. About 12 hours after I requested the cash out..Awesome!!
The player from Romania had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had issues with the withdrawal of 2000 RON, which had been marked as paid but not received.
The player from Netherlands had requested a withdrawal and it had been pending for a few days before he submitted the complaint. The complaint was resolved. The player received the payment 10 days later. The payment was delayed due to issues on the payment provider's side.
So zero chance for verification. This is mopping. Never play at this casino unless they are verified in advance, they won't pay! It's all about a profit after depositing EUR 20.00! That says a lot, but not a lot of good!
The player from Spain is experiencing difficulties withdrawing his winnings due to ongoing verification. Player’s complaint has been resolved successfully.
Thanks for the awesome review, dear ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email сайт address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.